Account managers hold important positions in companies they work for. They manage the sales department and remain as the lead point of contact between customers and the sales team in companies they are working for. Their primary responsibilities include providing technical and customer support, understanding the needs of customers, devising plans to meet those demands and earning revenues by generating sales for their companies.
A sneak peek into the skills and education required for the position of an account manager will help you while drafting your account manager resume.
Account Manager Skills
Contrary to the popular belief, an account manager does not look after the daily running of an account, itself. Building long-term customer relationships remains the most important responsibility of an account manager profile. And for this the person needs to be smart, confident and possesses excellent communication, negotiation and presentation skills. He/she must know how to develop budgets, report research results and be aware of legal compliance. Again he/she needs to be familiar with certain software programs as their jobs may demand.
Account Manager Education Requirements
To become an account manager, you will require a bachelor’s degree or master’s degree in the field of advertising, accounting, business, public relations or related subjects.
When you have the required skills, education and experience, you need to focus on writing a powerful resume containing all these in a professional format. And for your help we are citing a resume sample for the position of an account manager.
When you have the required skills, education and experience, you need to focus on writing a powerful resume containing all these in a professional format. And for your help we are citing a resume sample for the position of an account manager.
Account Manager Resume Sample
Bruce Curry
5 Johnson Avenue, Ohio
766-241-2414
Email: bruce.curry@example.com
Summary
A forward-thinking and confident Account Manager with an extensive understanding of relationship management and client retention and strong experience of 5 years handling different customers and resolving their issues, willing to join a growing company to gain new knowledge and contribute to the long-term mission of the company by utilizing my existing knowledge and skills.
Skills and Proficiencies
- Ability to negotiate and persuade key decision makers
- Ability to clearly articulate a value proposition and convey client requirements
- Remarkable capability to think out of the box and bring new ideas to the table
- Ability to build sustainable relationship with clients
- Ability to lead the team and leverage employees’ strengths in order to retain the company’s image in front of the clients
- Proven ability to manage numerous projects in deadline driven environments
- Strong analytical and organizational skills
- Excellent interpersonal and presentation skills
- Computer knowledge: MS Office, Adobe Photoshop
Educational Qualifications
Cleveland State University, Ohio
Masters of Business Administration, 2009
Cleveland State University, Ohio
Bachelor’s of Business Administration, 2007
Experience
IBS Managing and Finance Limited, Ohio
Account Manager
October 2010- present
Job Responsibilities:
- Works with a team that includes Human Resource personnel, Training Manager, Operations Manager and Supervisor
- Promotes a work culture reflective of customers’ expectations and satisfaction
- Motivates newly hired employees
- Devises plans to boost client relationships
- Utilizes marketing resources to retain accounts
- Provide comments, discusses details and conveys clients’ requests in order to follow up with several internal departments
- Provides support to issue escalations and requests with utmost importance on priority basis
- Tracks vital account metrics
- Ensures all customer requirements and objectives are fulfilled successfully and on time
- Ensures accounting financial objectives are fulfilled by planning an annual budget, analyzing variances, taking appropriate corrective measures, planning expenditures and estimating future requirements
- Utilizes knowledge of government regulations and business laws and enforces accounting regulations to keep away from legal issues
- Plays the role of a perfect human resource manager by hiring, orienting, coaching and counseling employees
- Assists account associate to draft internal presentation, evaluate risk reports and conduct scenario analysis
- Reviews job contributions and compensation actions
Your account manager resume reflecting your key competencies and work history will reduce your job searching hassles by sorting out the right kinds of profile you will like to go for. Sometimes, many candidates with the best education, certification and experiences are unable to land the perfect job and compromise with a mediocre career. One of the main reasons behind this is sending poor resumes to employers and thus getting rejected for wonderful careers. So invest adequate time and energy while writing your resume.
